The 2016 – 2025 Strategic Program is a 10-12 months system and incorporates:
- Vision signifies what we aspire to be
- Mission identifies why we exist as an group
- Society outlines how we perform ourselves (our values)
- Strategic Prepare Priorities that supply steering on broad wanted outcomes for all Town Services
Knowledgeable by Council, the community and City of Hamilton management and staff, the 2016 – 2025 Strategic Plan integrated more than 3,200 staff discussions and practically 55,000 resident conversations that took position as section of the Our Future Hamilton: Communities in Conversation initiative (2015), that asked one particular very simple query, “What is your eyesight for the upcoming of Hamilton?”.

Our Eyesight
The City’s vision “To be the greatest put to elevate a child and age successfully” displays the variety of town Hamiltonians want to aspire to develop into.
It implies obtaining an inclusive neighborhood, actively engaged in building Hamilton a better area for everyone. It is making an available atmosphere, supporting people by way of all of life’s levels, and a single that encourages optimistic enhancement of small children as they develop in direction of turning into healthier older people and seniors.
Our Mission and Our Lifestyle
The City’s mission, “To deliver substantial quality expense aware public solutions that contribute to a wholesome, risk-free and prosperous community, in a sustainable manner”, gives the context for the delivery of Town providers across all our priorities. Our lifestyle guides the carry out, behaviours and actions to which we maintain each individual other accountable.
The society of an group has a big effects on the efficiency and popularity of an group. It displays the City’s values, drives large effectiveness and engenders the have faith in and self-confidence of our citizens. Our tradition was produced by a cross-part of staff members with numerous backgrounds and ordeals, from front-line to senior management and was endorsed by Town Council by means of its adoption into the Strategic System. The culture revolves all-around five pillars:
- Collective Possession – We cooperate and collaborate we help teamwork and breaking down silos. We make associations across departments and divisions to reach our targets and convey the thoughts of others forward. Every and all of us have an understanding of that what we do has an effect on the perform of many others and the effects we attain. We are a person Town with one eyesight and one mission, serving our citizens and stakeholders.
- Steadfast Integrity– We develop belief and demonstrate integrity in our perform. We are immediate and truthful folks, accountable for executing what is appropriate. We can be dependable to accomplish in an accountable and respectful manner.
- Courageous Alter – We embrace innovation, creativity and chance using. We support, talk about and commence with impressive tips and actions to continually boost our services delivery. We make proof-dependent tips.
- Sensational Assistance – We are passionate about client assistance and assistance shipping excellence. We acquire a citizen-centred technique to furnishing outstanding provider in a well timed and responsive fashion. We communicate in an open and clear manner, specifically when problems happen. We get satisfaction in our function as public servants, serving our neighborhood. Efficiency measurement is a cornerstone to our support shipping and delivery.
- Engaged and Empowered Staff members – We make investments in our workforce, help and empower them to improve overall performance and be accountable for success. We converse very clear goal and path, build associations by way of ongoing communication, frequently invite enter and feed-back, and take care of employees equitably. We build a operate environment in which there is continual progress, regard and recognition. Our employees are trustworthy, inspired to do their finest perform, and would not hesitate to suggest the Town of Hamilton as a good spot to function.
Strategic System Priorities
By adopting the Our Long term Hamilton priorities, and introducing a seventh precedence centered on supporting our staff members, the City illustrated its dedication to the accomplishment of the neighborhood vision, Our Foreseeable future Hamilton and captured all products and services offered by the Town of Hamilton. The 2022 – 2026 Council Priorities can be located within the 2016 – 2025 Strategic Program Priorities.
- Group Engagement & Participation – Hamilton has an open, transparent and available technique to City governing administration that engages with and empowers all citizens to be involved in their community.
- Economic Prosperity & Progress – Hamilton has a affluent and various local economy exactly where individuals have chances to increase and create.
- Healthier & Risk-free Communities – Hamilton is a safe and sound and supportive metropolis in which persons are active, nutritious, and have a substantial top quality of existence.
- Thoroughly clean & Eco-friendly – Hamilton is environmentally sustainable with a nutritious balance of organic and city areas.
- Constructed Setting & Infrastructure – Hamilton is supported by condition of the artwork infrastructure, transportation options, buildings and public spaces that build a dynamic City.
- Tradition & Diversity – Hamilton is a thriving, vivid place for arts, lifestyle, and heritage in which range and inclusivity are embraced and celebrated.
- Our Individuals & Functionality – Hamiltonians have a higher degree of belief and confidence in their Metropolis government.